Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Vanessa Joye

February 20, 2023

5  out of  5 rating by Vanessa Joye
"I would like to thank Ms. Romnee for helping me out today. Dhe was kind, considerate, and a professional. She knew exactly what to do and helped me to acquire auto insurance. I would recommend State Farms in Middletown for anyone who's looking for insurance."

Michael Abato

February 17, 2023

5  out of  5 rating by Michael Abato
"Awesome customer service ! Ramiza went above and beyond to help with everything ! She got me a fantastic rate for both auto and home that was well below any other quote I had received elsewhere I would highly recommend using them !!"

Lucy Quintero

February 9, 2023

5  out of  5 rating by Lucy Quintero
"This is the best place to go to for car and home insurance. Anthony explained to me the rates, the coverage and also emailed me the information, through this information I was able to compare with other insurance carriers and my old insurance. The payments were almost half of what I was paying before with other insurance. Anthony gave me an appointment in the office and we went through the details of the coverage for my home and car. Anthony is very knowledgeable and answered all my questions, I couldn’t ask for better. I would give it six stars if I could."

Christina Gilmore

January 23, 2023

5  out of  5 rating by Christina Gilmore
"Romnee Was A GREAT HELP 🥰She Helped me Understand and Got me all the Great Deals So Far No Complaints 💯Great Decision Like a Good Neighbor STATEFARM is Here😀"

Trendyfashion Michael

January 12, 2023

5  out of  5 rating by Trendyfashion Michael
"Representative was very friendly and made sure I got the best coverage"

Tyler Bailey

January 9, 2023

5  out of  5 rating by Tyler Bailey
"Polite and very helpful!"

Malee Sebag

January 5, 2023

2  out of  5 rating by Malee Sebag
"Two Stars only because Statefarm as a whole is a good insurance company. The James Demmer Agent office, not so much. 1 star, unfortunately. After being moved to this office due to Dean Gleeson's closing 2yrs ago (which for 25+yrs was 5-stars!), I figured I'd give them a shot since I didn't feel like shopping around and switching on my own. The several times I've had to deal directly with them, I found it to be unhelpful and a waste of time. The first time was a call trying to sell me more policies. (Fine, it's a business.) Two emails exchange one year apart (with Anthony, then with Jackie). Anthony emailed the "answer" to my policy question with sending me a copy of the policy! And Jackie took days to reply, only after I asked if she could follow up with me. And my final experience was around Thanksgiving weekend. I called on a Friday to ask about some rate change/charge, who knows, that's why I called. I didn't get the man's name, but he did say he deals mainly with sales and can't really answer specific policy questions like that, and he was just doing me a favor as best as he could since no one else was in the office given the holiday weekend. Really?? Well, that was plenty enough experience for me to switch. And to clarify, none of my questions were out of line to what I've asked and received an immediate answer to (like in the same call immediate) in the previous 25yrs at Gleeson's. I'm flabbergasted at all the positive reviews, as I'm wondering if these people have the right office. I switched to Statefarm in New Paltz last week, Jim Demaio's. Courtney was so helpful in guiding me on the ways to switch last week (during a major holiday week!) And today I received a welcome vmail from Jim directly, saying thank you for your business....and the best part, to "please call anytime so we can help with any questions you have." Looking forward to adding more policies, and for my 4 children as they age up."

jose salguero

December 28, 2022

5  out of  5 rating by jose salguero
"(Translated by Google) Fast, clear and very good attention. (Original) Rapido, Claro y muy Buena atencion."

ynee __

December 22, 2022

5  out of  5 rating by ynee __
"Lisa is the bestttt, it’s like talking to a friend, would recommend her to anyone! She really helps you get the best rate possible and gives you any resources to help reduce your rate!"

Josue Guzman

December 16, 2022

5  out of  5 rating by Josue Guzman
"Lisa has helped me in what I need step by step, she is a good person, very patient and for that I feel very grateful."

Anton Prima

December 10, 2022

5  out of  5 rating by Anton Prima
"Lisa Davis is very helpful and can find the cost effective solution for my insurance every time i ask her to."

Steve Saturno

December 8, 2022

5  out of  5 rating by Steve Saturno
"I have dealt with many insurance agents during my life and working Lisa has by far been my best experience so far. She is an exceptional person. She was honest personable and caring of my needs. She would not sacrifice value just to save a couple of dollars. I feel that she is a great asset to Mr. Demmer and the State Farm family. Thank you for all of your help!"

Don Young

December 8, 2022

5  out of  5 rating by Don Young
"Romnee, You are doing an excellent job. Thank you for going above and beyond to help me out. "When you call the James Demmer office, ask for Romnee." She'll get it done!"

jon crawn

December 7, 2022

4  out of  5 rating by jon crawn
"No problems"

Diane Eccher

November 30, 2022

5  out of  5 rating by Diane Eccher
"Jackie at James Demmer State Farm was professional and polite. I was very happy with my premium!"

Nivardo Beltran

November 29, 2022

5  out of  5 rating by Nivardo Beltran
"(Translated by Google) Very good service in English Spanish, there is always someone to attend to, very friendly and of course they gave me a better price than other companies, thanks Jake 😅 (Original) Mui buen servicio en inglés español siempre ai alguien para atender mui amables y por su puesto me dieron un mejor precio que otras compañías gracias jake 😅"

Curtis Baker

November 18, 2022

5  out of  5 rating by Curtis Baker
"I would like to say that state farm agents are very helpful there customer service always there we needed I will give great consideration to romnee for being very kind and patient with me I would recommend any one to state farm."

mike mike

November 18, 2022

5  out of  5 rating by mike mike
"Customer service here is great and fast. Isela rapalo is very professional and helpful."

Luis Castanon

November 14, 2022

5  out of  5 rating by Luis Castanon
"Lisa is wonderful. I am relatively new to the details of car and renter's insurance, but she patiently and kindly answered all of my questions in an easy to understand way using examples until I was confident in my decision on what coverage to get. She is very friendly, knowledgeable, and professional. She truly wants to help you and she makes sure you know that. I definitely recommend her! I would give her ten stars if I could!"

Alecia Colella

November 12, 2022

5  out of  5 rating by Alecia Colella
"This was by far the best experience getting car insurance. I saved so much money switching, my jaw hit the floor. I would recommend this agency to anyone. I dealt with Isela, she was so kind and explained any question that I had. Thank you for such a great experience."

jeffie zitofsky

November 10, 2022

5  out of  5 rating by jeffie zitofsky
"I was with my previous insurance company for over 25 years. Isela at State Farm helped me get the coverage I want at a fantastic price without my feeling pushed. She's respectful and knowledgeable. She even gave me time to read through the reviews. I've happily parked my car with State Farm."

Elliot Hawk

November 9, 2022

5  out of  5 rating by Elliot Hawk
"Romnee was very patient and kind and very knowledgeable in helping me set up my life insurance policy. Like a good neighbor for sure. Thank you 😊"

Marilyn H Israel

November 9, 2022

5  out of  5 rating by Marilyn H Israel
"James and the staff are fantastic. Always available to answer any questions and help in any way possible. Best insurance company I’ve ever used. Their rates and services are the very best anywhere. Imagine - I even got a birthday card from them. I highly recommend them. It’s the best thing I ever did."

Robert Johnson

November 8, 2022

5  out of  5 rating by Robert Johnson
"Very professional and intuitive."

Roxana Rojas

November 4, 2022

5  out of  5 rating by Roxana Rojas
"Got a great representative, Romnee, who helped me switch insurance companies at a great price. She gave me all information and details needed to make an informed decision. Thank you Romnee!"