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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Raymond McCormick

September 14, 2023

5  out of  5 rating by Raymond McCormick
"We’ve always had State Farm as our Insurance, always great experiences and very professional to their core. Agent Shawn Neely is always courteous and professional. We have always recommended Mr Neely to call or go see. 5 Stars, hands down"

Eric Scarano

September 13, 2023

5  out of  5 rating by Eric Scarano
"Ramiza is very professional and knowledgeable! She did not try to sell me anything. She guided me on what discounts I was eligible for. No pressure. Handled what I went there for quick and efficiently! Solid insurance agent."

Sonny Casale

September 13, 2023

5  out of  5 rating by Sonny Casale
"Not all insurance agents are the same...even with a name like State Farm. My agent, James Demmer is 100 miles away from me, but I get service as though they are next door. His staff are the most professional and helpful as I have ever dealt with. When I call with any situation or development they handle it immediately and with a "smile" I can get through the phone. I very rarely give 5 stars, but I would give James Demmers State Farm office 6."

Avner Gershon

September 8, 2023

5  out of  5 rating by Avner Gershon
"Excellent service by ISELA RAPALO"

Armando Zepeda

August 31, 2023

4  out of  5 rating by Armando Zepeda

Nick Anzelino

August 30, 2023

5  out of  5 rating by Nick Anzelino
"My experience today with Anthony was as follows: Anthony was extremely professional and knowledgeable. He treated me with respect and answered my questions and concerns to my satisfaction. In the future I will not hesitate to call Anthony if I have any questions or concerns regarding my policy."

kathleen russertt

August 30, 2023

5  out of  5 rating by kathleen russertt
"Anthony is always professional, friendly curteous, and extremely helpful . Other staff members as well. I live in another county a very long distance from this agency. I will continue to use this agency."

Muhammad Zafar

August 29, 2023

5  out of  5 rating by Muhammad Zafar
"Best insurance agent in Middletown area.l highly recommend if you have any insurance needs, this is the place to go. They treat you like a family and very quick and fast at their job. I had very good experience."

Glamil Baez

August 28, 2023

5  out of  5 rating by Glamil Baez
"(Translated by Google) Excellent service from Isela Rapalo, I went from paying 1,000 dollars for insurance at another agency to paying 400 dollars at State Farm with the great offers and discounts that this great person offered me. Thank you Isela for giving my pocket a relief 😂. (Original) Excelente servicio el de Isela Rapalo, pase de pagar 1,000 dólares de seguro en otra agencia a pagar 400 dólares en State Farm con las grandes ofertas y descuentos que me ofreció esta gran persona. Gracias Isela por darle un alivio a mi bolsillo 😂."

Sandra Tablas

August 28, 2023

5  out of  5 rating by Sandra Tablas
"Whilst in the office it felt duanting but Isela Rapalo was a great help and gave us a lot of helpfull information regarding insurance, Everything was completed with ease and stress free service, I reccomend anyone getting their car insurance to talk to Isela Rapalo, She was a great help and i can't emphasize that point enough. Thank you!!"

Fritz Cassis

August 9, 2023

5  out of  5 rating by Fritz Cassis
"Isela Rapalo is the BEST AND THE GREATEST. She made the whole experience so easy quick and less stressful than usual. I really dislike the whole process of shopping for auto insurance BUT she changed my whole outlook. She is SOOO helpful professional informative and her tone and personality was beautiful. Because of her wonderful hospitality I will refer friends and family. I suggest she be rewarded with employee of the month or granted a day off with pay or something special. The State farm commercial has nothing on her. She is a gem to your team. Isela makes the company great. She is a GREAT representation of State Farm."

nestor alzamora

August 1, 2023

5  out of  5 rating by nestor alzamora
"(Translated by Google) I have been with state farm for 2 years and with the best of spirits to those who wish to be clients of this company I would suggest asking for Isella Rapalo, a very kind woman and always willing to help you with the maximum benefits you can obtain from the service. (Original) Tengo 2 años con state farm y con el mejor ánimo a quienes deseen ser clientes de esta compañìa les sugeriria preguntar por Isella Rapalo, una mujer muy amable y siempre dispuesta a ayudarte con el maximo de beneficios que puedas obtener del servicio."

Peter Lazzara

July 31, 2023

5  out of  5 rating by Peter Lazzara
"I'm very excited..!! After speaking with Isela Rapalo, I would recommend State Farm. I was treated with coutsey and politeness. Isela made the process of obtaining insurance easy to understand and explained my policy thoroughly..."

B Vic

July 21, 2023

5  out of  5 rating by B Vic
"Great experience with Isela . Very accommodating and respectful as I wanted to shop around before finalizing with State Farm. 5 starsb"

Zac Rivera

June 22, 2023

5  out of  5 rating by Zac Rivera
"secured me a great deal on auto insurance and was very easy and friendly to work with."

Ruben Martino

June 20, 2023

5  out of  5 rating by Ruben Martino
"Lisa was incredibly helpful and knowledgeable. She made it easy to.ask questions and responded quickly. It was a great experience."

James Francese

June 16, 2023

1  out of  5 rating by James Francese
"Don’t waist your time, go elsewhere"

Dana M

June 10, 2023

1  out of  5 rating by Dana M
"After 23 years of being a client, I received a letter this morning 6/10/23 that my homeowners insurance was being cancelled because we made a claim in 2021 for $3115.90 for damage to the home never any other claims to the home ever. I have cars house life all with state farm. No serious accidents in all that time. I think windshield twice and deer once. IN 23 YEARS. I’ve known I could get insurance cheaper but stayed out of convenience. Shame on me."

Bobby Fair

June 4, 2023

1  out of  5 rating by Bobby Fair
"After having excellent service from Dean Gleeson State Farm for 40 years, I am unhappy with James Demmer Insurance. The lack of customer service has caused me to seek another State Farm agency. I cannot believe the positive reviews are real reviews. Take a close look. Almost consecutive reviews daily."

Juan Munoz

May 31, 2023

5  out of  5 rating by Juan Munoz
"(Translated by Google) The visit was very satisfactory and very well explained in detail, very friendly and recommended Isela Rapalo.. (Original) La visita fue muy satisfactoria y muy bien explicado a detalle ,muy amable y recomendada Isela Rapalo.."

Glenda V

May 26, 2023

5  out of  5 rating by Glenda V
"Got a lower rate for car insurance with State Farm than with the company I was with prior. I’m very thankful for the professionalism and patience that Katherine Hernandez, the representative, had with me. She was very thorough and answered all my questions. Highly recommend."

juana cruz

May 22, 2023

5  out of  5 rating by juana cruz
"(Translated by Google) excellent attention 100% recommended (Original) Exelente atencion 100% recomendada"

jacqueline rios

May 9, 2023

5  out of  5 rating by jacqueline rios
"I had the best experience with the help of Isela Rapalo. I can’t thank her enough for helping me get the best rate and such an amazing experience. This is only my second car and insurance always was such a headache and struggle to get a good deal but Isela was amazing! She truly is experienced and so helpful I can’t thank her enough."

Bob Jados

April 28, 2023

1  out of  5 rating by Bob Jados
"Called this office on monday did not hear from them so called on thursday and was told that no one was assigned to our inquiry. Then they didn't seem to care and told us "whatever" when we said we should maybe try somewhere else. Not professional at all. After recieiving the reply my wife tried to call the manager, but she couldn't come to the phone. Found another place whose agent helped us right away."

Jalisa Clark

April 25, 2023

5  out of  5 rating by Jalisa Clark
"Romnee has amazing customer service she was very understanding i would love to speak to her anytime she help me get the help that i was looking for and more ☺️ its was nice speaking to her keep having great customer service"