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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Able Ponce

August 11, 2025

5  out of  5
rating by Able Ponce
"I’ve been with State Farm for several years now, and it’s hands down the best insurance for anyone to want and have. Agents such as Steve always go the extra mile to make sure you are well taken care off. Give them a call! you won’t regret it!"
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Donna Michelle

August 7, 2025

5  out of  5
rating by Donna Michelle
"Lisa was very helpful! She was able to give a quote for Condo HO6 insurance and provide guidance on what I need when it comes to insuring my condo."
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George Figueroa

August 7, 2025

5  out of  5
rating by George Figueroa
"I had an awesome time with Lisa Davis never a dull moment with her. She definitely fantastic!!! and give excellent customer service thank you Lisa!!!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jasmine O

August 5, 2025

5  out of  5
rating by Jasmine O
"Super impressed and appreciative of the staff at this office! I set up my policies with Michael and he was great and then I’ve been following up on other policies with Romnee and she’s also great and such a hard worker! She follows up continuously, works with your schedule (no matter how hectic lol), and tries really hard to make sure your policy works for you. Super appreciative of her patience and her efforts!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lynnae Dean

August 4, 2025

5  out of  5
rating by Lynnae Dean
"Romnee is a knowledgeable, excellent rep for State farm. Excellent communication. Five stars all the way for her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Adrian Soto

August 1, 2025

5  out of  5
rating by Adrian Soto
"Insurance staff is very responsive. Easy to work with and helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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rose mcdaniel

August 1, 2025

5  out of  5
rating by rose mcdaniel
"Mariel Maia was great! She helped us get affordable insurance and even helped us with an issue from our last insurance we had. She did such a great job even when some other issues came up. She helped us getting those resolved as well. Thank you so much and so glad to have you as our insurance agent 🥰"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nicole Barchi

July 31, 2025

5  out of  5
rating by Nicole Barchi
"Mariel Maia was a pleasure to work with. She is knowledgeable, kind, professional and patient. She made the entire process easy. Highly recommend Mariel for insurance!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Chelsea Northup

July 31, 2025

5  out of  5
rating by Chelsea Northup
"Mariel Maia is great! Responsive, helpful, and very knowledgeable!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jasmin L

July 31, 2025

5  out of  5
rating by Jasmin L
"Ramiza helped with my insurance and 10/10"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michael Gaurnier

July 31, 2025

5  out of  5
rating by Michael Gaurnier
"Lisa Davis has been our go to agent for the last 2 1/2 years. She has been more than helpful with getting by far the most affordable auto insurance for NY state. We’ve had renter insurance follow us everywhere we moved and then we got home owners insurance at half the price of other estimates."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Martha Diaz

July 31, 2025

5  out of  5
rating by Martha Diaz
"I had the chance to talk with Lisa Davis regarding life insurance, she is so knowledgeable, she didn't talk over my head, I wasn’t aware that I can have a plan that protects you today and in the future, it grows with you! Quite awesome! Call her to get a very affordable life insurance quote."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tiffany Pittman

July 31, 2025

5  out of  5
rating by Tiffany Pittman
"Edgar Sanchez was my agent and I felt truly valued as a customer. He took the time to listen to my needs and delivered exactly what I was looking for, thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Adonis

July 31, 2025

5  out of  5
rating by Adonis
"My agent Edgar Sanchez was extremely helpful ! He eased all my worries and concerns. I would definitely recommend, helped with my policies"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joshua Jiminez

July 31, 2025

5  out of  5
rating by Joshua Jiminez
"Edgar Sanchez was amazing! He answered all my questions thoroughly and walked me through the entire process. Would highly recommend"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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George Morales

July 29, 2025

5  out of  5
rating by George Morales
"My agent Lisa Davis is the best and most helpful persons I have had the pleasure of dealing with. Thank you Lisa for being such an incredible person and for working for hard for your clients. You make my day brighter"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tina Schultz

July 28, 2025

5  out of  5
rating by Tina Schultz
"July 7. I purchased 2 policies with this agency and an agent named Mariel helped me. Mariel was so sweet and kind. She listened and showed she cared about our wants, needs and experiences! To this day Mariel has stayed in contact with me to be sure I am settled with my new policies! This experience with this agency and with Mariel has been such a positive experience and I highly recommend Mariel!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jose Lopez

July 23, 2025

5  out of  5
rating by Jose Lopez
"I want to Thank Abigail Rosas for helping to solve my issues , amazing service 👌"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Q M

July 22, 2025

5  out of  5
rating by Q M
"I want to thank Isela Perez for helping me and my family get peace of mind by getting life insurance. She is very professional and knowledgeable in her job. I highly recommend her and her company."
We responded:
"Thanks for the review Karen!"
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John Aldahondo

July 17, 2025

5  out of  5
rating by John Aldahondo
"I’ve been having a good experience with this office working with Isela Perez on all of my accounts. My family and I appreciate the time and patience she has taken in working with us."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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miguel menendez

July 17, 2025

5  out of  5
rating by miguel menendez
"Isela was great! She was very kind and patient explaining my policies. We all want to save money. Everything in life continues to go up but Isela was patient enough to explain my policies and was able to help me with some savings. She is someone who you can rely on"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Frank Ochoa

July 16, 2025

5  out of  5
rating by Frank Ochoa
"Abigail... Una agente muy amable y eficaz..."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Drahveid Childs (Bower)

July 15, 2025

5  out of  5
rating by Drahveid Childs (Bower)
"Romnee is so helpful and really accommodating."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Trinh Amber Nguyen

July 12, 2025

1  out of  5
rating by Trinh Amber Nguyen
"I’ve been a long-time State Farm customer and had great experiences with other agents in the past—especially the downtown Middletown office. Unfortunately, my experience with this agency has been frustrating and disappointing from start to finish. I called to cancel my auto policy and was told by Steve that I needed to send over the Declaration Page from my new insurer before they could cancel. I did as requested. I followed up with Michael to confirm it was received, but never got a clear answer. After waiting four hours, I called State Farm directly, and they canceled my policy immediately—no declaration page required. On top of that, when I first received my quote from this office, it included information for a completely unrelated household member I never gave them. That’s a serious mistake, and luckily I caught it before proceeding. I went with this agency because of the positive reviews, but after interacting with three different reps, I can confidently say I won’t be coming back. I’ll also be sharing my feedback directly with State Farm corporate. Just a heads-up to others—be prepared for unnecessary runaround and inconsistent service."
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
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Eli Kleinsmith

July 11, 2025

5  out of  5
rating by Eli Kleinsmith
"Steve really helped me out today ! Thank you :)"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"